Returns & Exchanges
At Clothes Mentor Ocoee Florida #195, we want you to love your sustainable fashion finds. If you are not completely satisfied, we offer a straightforward return process for eligible items within our designated timeframe.
Verify Eligibility
Ensure your items are in their original condition with all Clothes Mentor store tags still attached and accompanied by the original sales receipt.
Observe the Deadline
All returns must be completed within 7 days of the original purchase date to qualify for a full refund to the original payment method.
Visit the Ocoee Store
Bring your eligible items and proof of purchase back to our Ocoee, Florida location to have a team member process your request at the counter.
Receive Your Refund
Once approved, your refund will be issued immediately to your original form of payment or provided as store credit for your next designer find.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing